Trial questions

Short answers for the hosted trial. The steps themselves, from sign-up to removal, are in Getting started.

What does the trial include?

Up to 3 hosts for 7 days, with a metered hosted model, and no card. When it ends, the workspace continues as a free tier with 1 host, using your own model.

Where does it run, and where do my questions go?

On the hosted service in Riyadh (stc cloud). To answer a question, the model reads your question and the evidence from your hosts: the metered hosted model (prompts go to its provider) or a model you bring. Use servers and documents with nothing sensitive on them. The privacy page has the detail.

On the hosted service each organisation has its own workspace; its members see only that workspace's hosts, conversations and skills.

Which machines can I enrol?

A Linux server or a Mac, with the one-line install command from Hosts, then Add a host. The command picks the build for the machine’s operating system and processor, and says so when there is none.

Will the agent change anything on my server?

Read-only execution policy is the default on every enrolled host; the full policy is an explicit, per-host choice.

Execution follows the configured host policy. A command can be approved, denied or referred for human review; individual approval depends on that policy.

What network access does the agent need?

Outbound HTTPS (port 443) to app.actree.ai. The agent opens the connection itself, so no inbound port or firewall opening is needed.

Can I use my own model?

Yes. An administrator adds it under Models in the workspace settings; the admin guide has the options.

Bring your own model — OpenAI-compatible endpoints, Ollama, Anthropic, or Cloudflare AI Gateway / Workers AI — with keys envelope-encrypted at rest.

How do I remove the agent?

Run the removal command on the server, as shown in step 6 of Getting started. It tells the workspace the host is leaving, which frees its seat, and then deletes the agent.

The install stopped. What now?

The three causes and their fixes are under “If the install stops” in Getting started: an expired or used token, a machine that still has the agent, or a platform with no build.

How do I get help during the trial?

Write to us from the contact page.